Last Updated: 11/07/2025

Bethora Home Services (“Bethora,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website, submitting forms, or interacting with our services. By accessing or using our website, you agree to the terms outlined below.

1. Information We Collect
   We may collect the following types of information:

A. Personal Information
Your name, email address, phone number, address, and any information you provide through our contact or intake forms.

B. Care-Related Information
Details about daily living needs, mobility, schedules, household tasks, service requirements, and any information submitted to request care.

C. Automatically Collected Information
IP address, browser type, device information, cookies, pages visited, and usage data collected through analytics tools.

2. How We Use Your Information
   We use your information to:

• Provide and manage home care services

• Communicate with you about your request or care plan

• Improve our website and services

• Send confirmations, updates, or necessary information

• Maintain business and compliance records

• Personalize recommendations and client experience
  We do not sell your personal information.

3. Sharing Your Information
   We may share your information only with:

• Caregivers involved in providing services

• Service providers such as scheduling tools, payment processors, or CRM platforms

• Legal or regulatory authorities when required by law

• Successor organizations in the event of a business transition
  We never share your information for unrelated third-party marketing.

4. Cookies and Tracking
   Our website may use cookies and tracking tools such as Google Analytics, Facebook/Meta tracking, and form tracking tools. You can disable cookies through your browser settings at any time.

5. Data Security
   We use reasonable security measures including SSL encryption, secure form handling, access controls, and system monitoring. While we strive to protect your information, no method of transmission is completely secure.

6. Your Rights
   You may request to access, update, correct, or delete your information. You may also opt out of communication or restrict certain data uses. To make a request, contact us at [Insert Email].

7. Data Retention
   We keep your information only as long as necessary to provide services, meet legal requirements, and maintain accurate records. Care-related notes may be retained as required by Illinois law.

8. Third-Party Links
   Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy
   We do not knowingly collect personal information from children under 13. Our services are intended for adults seeking care for themselves or loved ones.

10. Changes to This Policy
    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us
    If you have any questions about this Privacy Policy or how your information is handled, contact us:

Bethora Home Services
Email: bethorahomeservices@gmail.com
Address: 5 Derby Way, Bloomington IL, 61704